Discover, model and automate the workflows that run your business — back‑office, finance and operations. From process mining and BPMN modelling to UiPath bot deployment, we cut cycle time by 40–70% with measurable ROI baselined pre- and post-automation.
Ten BPM service lines — from initial process discovery to ongoing bot care and continuous-improvement loops.
Celonis, UiPath Process Mining, task-mining and stakeholder interviews to surface the as-is reality, not the assumed one.
BPMN 2.0 as-is and to-be process diagrams with swimlanes, gateways and traceability matrices.
UiPath, Automation Anywhere, Power Automate, Blue Prism — attended and unattended bots with structured exception handling.
Camunda, Bonita, n8n, Power Automate flows — orchestrating people, systems and bots end-to-end.
IDP, OCR, intelligent extraction (Hyperscience, ABBYY, AWS Textract) for invoices, KYC and contract processing.
Managed back-office services for AP, AR, payroll, KYC, claims processing — under SLA.
Functional process redesign — onboarding, payroll, P2P, O2C, R2R, claims, dispatch, returns.
ADKAR / Prosci-aligned change communication, training, sponsor engagement and adoption tracking.
OutSystems, Mendix, Microsoft Power Apps, Appian — internal apps in weeks, not months.
Centre-of-Excellence setup, bot operations under SLA, governance frameworks and continuous improvement.
Process mining + interviews to surface the as-is reality with timings, frequencies, exceptions.
BPMN 2.0 to-be design with measurable improvements and stakeholder sign-off.
Eliminate steps before automating — automating waste only makes waste faster.
Build bots / workflows in 2-week sprints with hyper-care UAT before production.
30-, 90- and 180-day ROI reviews against the pre-automation baseline. Adjust, scale, repeat.
Process-mined the existing journey, rebuilt the to-be flow in BPMN, deployed UiPath bots for KYC, bureau checks and document verification. Touchless approvals now run on the 70% of files that meet the auto-policy rules.
UiPath, Automation Anywhere, Microsoft Power Automate, Blue Prism, Pega and others. Our certified developers average 5+ years on the platform — we don't ramp up on your dime.
A structured 2-week discovery: process mining (Celonis or task-mining), stakeholder interviews, exception sampling and a written ROI scoring matrix across effort, value, complexity and risk. Output is a ranked automation backlog you can sign off on.
Typical engagements deliver 40–70% cycle-time reduction, 20–40% cost savings on the automated portion, and 12–18 month payback. We baseline pre-automation and re-measure at 90 and 180 days against that baseline — no marketing math.
Both — and discovery comes first. We've stopped engagements at the modelling stage where automation wasn't the right answer (the right answer was process redesign, ERP config, or simply hiring). Automation is the outcome, not the starting point.
Every bot ships with an explicit exception-handling design: queue-back logic, full audit trail, monitored alerts and a human-in-the-loop fallback. Exception cases route to named ops staff with SLA targets.
Yes — bot support, maintenance and upgrade is a separate engagement model. We audit existing bot estates, document them, fix tech debt, and provide ongoing care under SLA.
We help set up the RPA CoE — governance framework, intake process, development standards, ops model, ROI tracking and a federated delivery structure. Typical CoE setup is 8-12 weeks.
Yes — banking (RBI guidelines, KYC norms), insurance (IRDAI), healthcare (HIPAA where applicable). All bots ship with audit logs, four-eyes approvals where mandated, and segregation of duties.